I understand that S3M is a best practices framework and guidance, not a standard.

Yes, although S3M is not a standard, it is fully aligned with the recommendations of the ISO/IEC 14764:2006 processes and offers invaluable information to organizations that set out to comply with ISO9000:2015. It provides the guidance for putting the processes in place to meet the ISO9000 standard in the software maintenance area.

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I am full professor of Software Engineering at the University of Québec in Montréal, in its Software Engineering faculty. I have more than 30 years of Helthcare, Finance/Banking and Telecommunications IT industry experience, especially in Cloud Computing, Big Data, software acquisition, contracts, software quality assurance and business process management. I am more comfortable with open source, practical applications and technology transfer to industry.
Currently I concentrate on research projects. In the past I was the recipient of the ISO award for higher education in standardization in 2011, as well as the chair of the Software Engineering gratuate program and of the Software Engineering departement. I also published Software Engineering Books: Software Maintenance Improvement and Software Quality Assurance.