Basic Process Management Practices (level 0,1 and 2)

This document presents the recommended practices of the first Key process area for small maintenance activities: – Maintenance process focus – Maintenance process/service definition – Software maintenance training – Maintenance process performance – Maintenance innovation and deployment  0 View(s)  0.00 KBDownload

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Software maintenance chapter of the SWEBOK

This chapter was reviewed by Dr. Alain April and Dr. Mira Kajko-Mattsson for the third version of the SWEBOK. The previous version was develop by Tom Pigosky and Prof. Alain April.  0 View(s)  0.00 KBDownload

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Evolution Engineering – Practices from maturity level 0,1,and 2

This document presents the best practices to evolve software (Maturity level 0,1 and 2): Predelivery and Transition Services Operational Support Services Software Evolution and Correction Services Verification and Validation  2 View(s)  2.59 MBDownload

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Event/Request Management – Practices from maturity level 0,1,and 2

This document presents the best practices to support software maintenance event/request management (Maturity level 0,1 and 2): Event/request management Maintenance planning Request/Software monitoring and control Maintenance SLA and supplier agreements management  2 View(s)  2.61 MBDownload

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Process Management – Practices from maturity level 0,1,and 2

This document presents the best practices to support software maintenance process management (Maturity level 0,1 and 2): Maintenance process focus Maintenance process/service definition Software maintenance training Maintenance process performance Maintenance innovation and deployment  1 View(s)  2.62 MBDownload

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Support to Software Evolution – Practices from maturity level 0,1,and 2

This document presents the best practices to support software evolution activities (Maturity level 0,1 and 2): Configuration and Version Management Process, Service and Software Quality Software Maintenance Measurement and Analysis Causal Analysis and Problem Resolution Software Rejuvenation, Migration and Retirement  3 View(s)  2.50 MBDownload

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