Categories: Software maintenance exemplary practices

This folder contains the S3M exemplary practices. There are four process domains in the process model.

Basic Process Management Practices (level 0,1 and 2)

This document presents the recommended practices of the first Key process area for small maintenance activities: – Maintenance process focus – Maintenance process/service definition – Software maintenance training – Maintenance process performance – Maintenance innovation and deployment 0 View(s) 0.00 KBDownload

Software maintenance chapter of the SWEBOK

This chapter was reviewed by Dr. Alain April and Dr. Mira Kajko-Mattsson for the third version of the SWEBOK. The previous version was develop by Tom Pigosky and Prof. Alain April. 0 View(s) 0.00 KBDownload

Evolution Engineering – Practices from maturity level 0,1,and 2

This document presents the best practices to evolve software (Maturity level 0,1 and 2): Predelivery and Transition Services Operational Support Services Software Evolution and Correction Services Verification and Validation 2 View(s) 2.59 MBDownload

Event/Request Management – Practices from maturity level 0,1,and 2

This document presents the best practices to support software maintenance event/request management (Maturity level 0,1 and 2): Event/request management Maintenance planning Request/Software monitoring and control Maintenance SLA and supplier agreements management 2 View(s) 2.61 MBDownload

Process Management – Practices from maturity level 0,1,and 2

This document presents the best practices to support software maintenance process management (Maturity level 0,1 and 2): Maintenance process focus Maintenance process/service definition Software maintenance training Maintenance process performance Maintenance innovation and deployment 1 View(s) 2.62 MBDownload

Support to Software Evolution – Practices from maturity level 0,1,and 2

This document presents the best practices to support software evolution activities (Maturity level 0,1 and 2): Configuration and Version Management Process, Service and Software Quality Software Maintenance Measurement and Analysis Causal Analysis and Problem Resolution Software Rejuvenation, Migration and Retirement 3 View(s) 2.50 MBDownload