Negotiation Strategy to Reduce Your SAP, Oracle & Microsoft Maintenance



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Create DateOctober 23, 2016
Last UpdatedFebruary 23, 2017
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Send by a member (as seen on www.upperdge.com, October 15, 2012) "Every year when the maintenance bills arrived, I’d have the negotiated 30 to 45 days to pay what seemed like an absurdly high amount for very little expected return. However, I did not, and you should not, accept this as inevitable. Follow these 5 steps to build leverage and ensure you gain the upper hand in maintenance fee negotiations. This is essential because software vendors have a massive toolbox of strategies they use to protect their maintenance revenue stream".


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I am full professor of Software Engineering at the University of Québec in Montréal, in its Software Engineering faculty. I have more than 30 years of Helthcare, Finance/Banking and Telecommunications IT industry experience, especially in Cloud Computing, Big Data, software acquisition, contracts, software quality assurance and business process management. I am more comfortable with open source, practical applications and technology transfer to industry.
Currently I concentrate on research projects. In the past I was the recipient of the ISO award for higher education in standardization in 2011, as well as the chair of the Software Engineering gratuate program and of the Software Engineering departement. I also published Software Engineering Books: Software Maintenance Improvement and Software Quality Assurance.