Event/Request Management – Practices from maturity level 0,1,and 2



Version
Download11
Stock∞
Total Files1
Size2.61 MB
Create DateOctober 23, 2016
Last UpdatedFebruary 23, 2017
Download

This document presents the best practices to support software maintenance event/request management (Maturity level 0,1 and 2):

  • Event/request management
  • Maintenance planning
  • Request/Software monitoring and control
  • Maintenance SLA and supplier agreements management

FileAction
Basic Event-Request management (0,1 and 2).docDownload 

Posted in .

s3m

View posts by s3m