Version | |
Download | 22 |
Stock | ∞ |
Total Files | 1 |
Size | 2.61 MB |
Create Date | October 23, 2016 |
Last Updated | February 23, 2017 |
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This document presents the best practices to support software maintenance event/request management (Maturity level 0,1 and 2):
- Event/request management
- Maintenance planning
- Request/Software monitoring and control
- Maintenance SLA and supplier agreements management
File | Action |
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Basic Event-Request management (0,1 and 2).doc | Download |